Contact our professionals at for more information. Our professionals are certified for Microsoft Dynamics CRM with an average of fifteen years of CRM experience. If you are looking for Microsoft Dynamics Support Specialist, RSM can help. If you have questions about the resolution of this issue, please ask them in the comments. You should be able to access Dynamics CRM Outlook client without any further crashes. Therefore, in this article, we have explained two topmost methods that can repair this issue without any hassle.

So, it is a must have a solution that can fix MS Outlook gets ‘freeze’ problems efficiently. Open Outlook and reconfigure the Dynammics CRM Client for Outlook. Microsoft Outlook Keeps Freezing Up / hanging up issue leads to performance issue. If it is empty, then delete the CRMOrgmailboxPrefix_XXXXXXXX folder completely. On the right hand side its properties will be loaded.

Under IPM_SUBTREE > expand Tasks > Select CRMOrgmailboxPrefix_XXXXXXXX.

On the crash reporter I can see this error: uncaught ObjC exception, reason: focusRingClipAncestor. And then IPM_SUBTREE by clicking on the arrow to the left of each. Hello, today all of a sudden Outlook 2016 crashes right after opening it. If you have Outlook in your startup folder, remove the shortcut from the startup.

Double click on the mailbox store containing the folder you wish to alter (typically this will be represented/displayed as your email address, and Provider will be Microsoft Exchange Message Store). The Inbox Repair tool (scanpst.exe) works on both the Microsoft Outlook.

If you have more than one profile, select the profile which contains the folder you wish to alter.

From the extracted folder, double click on mfcmapi.exe.

Navigate to and download the MFCMAPI tool, making sure to download the correct 32bit or 64bit version depending on what version of Outlook you are running.

In the run box enter the following and tap the Enter key. Tap the Win+R keyboard shortcut to open the run box.

To isolate everything, check if the app crashes when you run it in safe mode. If you re-enable the Add in, Outlook immediately crashes when you open it. Outlook has a lot of moving parts and any one of them could be the problem. If you go into Add-ins, and disable the Dynamics CRM for Outlook Client, Outlooks works normally. I’ve run into several situations that when installing or updating the Microsoft Dynamics CRM Client for Outlook, immediately after opening Outlook, Outlook crashes and has to close.

Microsoft outlook crashing on startup